We know this is a very difficult and uncertain time amidst the current COVID-19 outbreak and our hearts go out to all of those affected by the recent pandemic.
Our biggest priority right now is the wellbeing of you, the babies and children you are gifting and our hard-working staff, which is why we have decided to keep you updated on the actions we are taking at this time and will continue to update you as things progress.
We are continuing to fulfil and deliver your orders, as usual, however, we understand that many of you are making the sensible decision to not visit new babies and small children during this period. We wanted to reassure you that you can trust us to send your gifts directly to the recipient, gift packaged and with no visible prices, still ensuring a thoughtful gift every time. We have also been working closely with our couriers to ensure they are up-to-date with the latest government health and hygiene advice.
We have always ensured a strict hygiene regime in our warehouse and store concessions, but in light of the current situation, we have increased the hygiene protocol and are continuing to follow all government guidelines, ensuring extra care is taken with every gift ordered through My 1st Years.
We want to thank all of our customers for continuing to support us during this time and as more information regarding the virus unfolds we will continue to monitor and update our gifting service.
Daniel & Jonny
Co-Founders at My 1st Years